Each pair of T.B. Phelps is hand burnished with multiple layers of finish, creating a rich color that is unique to every shoe. Ventura features hand stitched leather upper and sole which provides elegant look to this premium loafer.
Features:
- Genuine Calfskin
- Handsewn on the last construction
- Leather outsole
- Leather covered memory comfort cushioned insole
- Handmade in North America
SHIPPING POLICY
Orders will usually ship within 2-3 business days. Orders placed on Saturday, Sunday and Holidays are not processed until the following business day.
An automated e-mail will be sent when your order is shipped and your funds are captured. If we do not have a product in stock, you will receive an email with any backorder or cancellation information.
FREE Standard Shipping on Orders of $150.00 or More
Standard (Ground) shipping via UPS ground or USPS is available within the Contiguous United States (lower 48 states). Actual shipping time is 3-8 business days. UPS does not deliver to Post Office Boxes.
RETURN POLICY
Merchandise must be returned within 30 days of purchase. Footwear should be tested and tried on carpeted surfaces only. The shoes must not show any visible signs of wear and should be returned in the original packaging. Accessories and shoe care must be unopened and unworn.
Please log in to your Arrowsmith Shoes account here https://www.arrowsmithshoes.com/login.php to request your hassle free returns.
You are responsible for shipping your merchandise to our returns department. For your protection, we recommend obtaining a tracking number and/or insurance from the Post Office, UPS, or whatever means you choose to return your merchandise. Return to the address below:
Arrowsmith Shoes Returns
5250 Golf Road
Suite # 1107
Skokie, Illinois 60077
EXCHANGES
Please log here to request your exchange https://www.arrowsmithshoes.com/login.php please clearly indicate the size, style and color of the merchandise that you would prefer. We will provide FREE outbound shipping for the new item.
REFUNDS
If you meet the return policy requirements, you will then be credited the purchase price of the shoes. You will receive an email to confirm your refund. Shipping charges are non-refundable. If further assistance is needed or if you have questions please contact our customer service department by phone at (888) 827-7299 or by email at customerservice@arrowsmithshoes.com
DEFECTIVE MERCHANDISE / SHIPPING ERRORS
Please contact customerservice@arrowsmithshoes.com or dial 888-827-7299 for return instructions.
